Over the last few weeks, I’ve been filling my downtime with all sorts of activities like [add some personal stories here. The good news is we know you’ve got that in spades. ), be well! When you email your clients about your reopening, make sure you include this info. We are beyond grateful for your kind and encouraging words, product & gift card purchases and engagement with us on social media – we miss you all! Good for: Businesses that aren’t sure exactly when they’ll reopen but want to keep clients in the loop. Have you been obsessively working on jigsaw puzzles? I know you’re right there with me when I say this: these are weird, hard, confusing times. You might even consider making a banner or pop-up on your site . We’re a clean, safe place. Our staff includes professionally licensed and insured Nurses, Laser Specialists, and Master Aestheticians. But … Our highly trained and carefully selected staff puts customer satisfaction at the center of all we do. Email me if you’re struggling financially, and we can work on a solution together! This is especially important for me after making do over these last months on a reduced income. This was another one of Crete’s recommendations from her webinar as a way of organically growing your following on other channels. Good for: Any business! !! Dear Vitalia Clients,We thank you all for your support during the Covid-19 mandatory closure and isolation period. In the weeks leading up to reopening, get the word out that your salon or freelance business is back. They want to hear from you, their favorite service provider. Perfecting your down dog or logging hours on YouTube watching balayage tutorials? This unprecedented situation is ever-changing, and we need to stay flexible (when possible). Save and Start sending beautiful templates to your clients. You know your clients better than anyone, so you should communicate with them in a way that makes sense to you. Staff will be wearing gloves as well. Los Angeles]. As we all get back to work, I’m going to continue to give you the best possible service, and I will be charging for my work just like I did before the shutdown. If that your case, if you haven’t been dedicating any time to reminding lapsed clients about your business, you could see unprecedented results. I’ve also been hearing from a lot of you who want to know how things are going, how I’m doing, and when you’ll be able to book again. The aim is to Saturday: 11am – 4pm Can’t wait to see you soon! The deals just keep getting better.. Now, when you, Do your eyes look tired even when you’re well re, Dr. Long and Esther Kang, NP recently performed a, Stress can cause unwanted wrinkles to form over ti, Follow Us on Instagram for Exclusive Offers. Please plan on arriving no more than [x minutes] early and no more than [x minutes] late to your appointment. One Midwestern salon owner shares his perspective and fears about reopening. With purchase of between the eyes, crows feet or equivalent treatment of 40 units. Vitalia staff take part in recurring trainings and certifications to stay on the leading edge of education and experience. Of course, if you wake up feeling sick, don’t worry about your appointment! The Salon Hygiene Guide states: “In these new and challenging times measures must be put in place to ensure the safety of salon teams, their clients and all those associated with the salon’s day to day business. In fact, let me know if there’s anything I can do for you right now in general — I’d love to help you in any way I can during these strange and difficult times. But that’s not all it’s going to take. Make sure your text communications clearly state your focus for reopening your business and keep your frequency and timing appropriate to your client’s expectations. For now, I’m carefully planning how I’m going to set up my space and appointments to make sure you feel completely comfortable and safe when you come in! A positive outlook is a must. Email: info@vitaliamedspava.com, Vitalia MedSpa © 2021 All Rights Reserved - Designed by CPC. Ideally, you’d send this email out at least a week in advance. This template is a great starting point. Spotlight the cleaning products you're using at your salon or spa on social media. Take back your days with Schedulicity. Tell them!]. Phone: 703-356-7546 Hey there! I am not offering discounts on my services. These updates will help [your business name] better adapt to the new requirements for businesses. "And it's not at a salon where maybe my clients are on the same page, but the person who sits next to me, his clients are in a totally different mind space about it.” Full reopening of Dane County businesses, activities up in the air Once you’ve got your appointment scheduled, you’re likely wondering: What’s this going to look like? • Ask clients to arrive as close to the start of their appointment as possible • Ask clients to attend appointments unaccompanied, unless accompaniment is necessary (i.e. Be brief and straightforward and avoid adding irrelevant details. If you are feeling sick, please reschedule for the safety of others. During the Saturday roundtable, Demmings talked about the importance of getting small businesses like salons and barbershops back open in a safe manner. Make sure you head to the Wella Salon Marketing hub , too, where you’ll find the latest posters, pricing booklets and window displays to download, so your salon stands out. With each of these templates, take what you like and leave what you don’t. Be brief and straightforward and avoid adding irrelevant details. Schedulicity, Scheduling has never been this simple. We are eager to get back to doing what we love, and very excited to see all of you in person once again. I’m sure you’ll be there and I can’t wait to catch up, but in the event that you can’t make it, let me know in advance. Salon owners are also going to have That includes [your business’ name]. In a recent webinar, business consultant and esthetician, Lori Crete, recommended that businesses reach out to their client list once a week. That’s why I wanted to take a minute to tell you what I’m planning. To cancel or reschedule, please give me. All staff and clients will have their temperature checked when they arrive. parent) • Ask clients to wait outside/in vehicles and text or call clients when you’re ready for them Hello from my corner of [your city, e.g. None of it is easy, but we’ll figure it out! [This section is all yours to fill out however you like. Getting the Word Out About Reopening Your Salon or Spa It’s time to let people know you’re reopening! I’ll be posting more updates there in the coming days. Client RelationshipsEmail MarketingSmall Business. Bonus: We’ve also included a “P.S.” on this template that encourages clients to follow you on social media. Keeping yourself (and us all!) With that in mind, if there’s anything you feel I’ve overlooked below, let’s talk! By Barbicide. I’m so sad that I’m not talking to you in-person right now, but I hope this email finds you well! Customer service. Every day, we clean our tools, stations, chairs, floors, doorknobs and so much more. Use it if you’re interested! The goal here is to make it crystal clear how your process is going to work. A truly beautiful experience! All surfaces will be cleaned regularly with EPA-approved cleaning & disinfecting products. I’m so grateful for all the support and kind words. Subject line options: (Slowly) Reopening Our doors will open [Continue to add any other policies you want to include in the same format as above]. All staff and clients will be required to wear masks. This ensures that I don’t fall behind and that we maintain that six feet of space! And make sure to add your own personal stories, thoughts, and voice into your messaging. A salon space is held to a very exacting standard in order to be in business. Step #1 – Sign into your MailGet Bolt account. Owner reopening salon: Stylists, clients can't be 6 feet apart After Georgia Gov. If a client is required to take a certain urgent action, make sure to specify exactly what he/she is supposed to do. I’ve spent these last few weeks figuring out the best process for cleaning, sanitizing, and booking. Until we see each other again (which is so soon! Download our post-COVID-19 reboot kit to strategize for your grand reopening at your salon, spa, or wellness business. When it comes to texting, your message should be no longer than 160 characters – so there isn’t room for any extra fluff. Text message/SMS. Here is a re-opening checklist for salons. To learn more about salon software, I recommend you read my review of the best salon software here which goes into depth on your different salon software options. We cannot wait to see you all again! Dear Vitalia Clients, We thank you all for your support during the Covid-19 mandatory closure and isolation period. Send me an email! In an abundance of caution, and in accordance with the Governor’s mandates, we have put in place a number of measures to keep both our team and clients safe during their appointments.Safety Precautions: If you haven’t already scheduled your next appointment, please give us a call. Here are just a few examples: I’m expecting that some of this process might change over the next few weeks and that we’ll likely have to adapt our booking policies and how we work more than once. Each team has been set up with hand sanitizer, masks, gloves and other products to … Magazines have been removed from the spa. We will not offer any beverages to clients at this time. I’m shooting you this email because I’ve made some changes to my policies. Clients like you helped me build this business, so I want to make sure you feel safe and comfortable at all times. We have asked our team to verbally acknowledge one another and clients and not shake hands. Friday: 11am – 5pm We pride ourselves in making you look and feel your very best! . Update on salon reopening: To all clients, please read ALL THREE SLIDES . Demings sent a letter to DeSantis Friday asking him to allow the reopening of barbershops and cosmetology salons when phase one of Florida’s reopening begins Monday. Letter: Barber shops, hair salons needed–for owners and clients These single-operator businesses need the income and their clients would appreciate looking well-groomed again We also ask that you remain patient with us while we do our best to meet the demand while adhering to the Governor’s safety protocols. Once you’ve written a message you’re happy with, use Schedulicity’s email marketing tools to reach out to your client list. During these trying times, we have felt so much love from our community. Step #2 – Now select Create Email tab from the dashboard and select Custom Code Editor option. If you aren’t already following me on Instagram [link], please do! Because social distancing applies and my space is limited, I’ve carefully scheduled my days to space out my clients and make time for thorough cleaning and sanitizing. Scheduling software and payment solutions for businesses to grow and thrive. Your message should be positive and full of hope, but it’s also vital to calm fears by detailing the measures you’re taking to ensure everyone’s safety. If a client is required to take a certain urgent action, make sure to specify exactly what he/she is supposed to do. Reopening hairdressers: ‘We’ll do our bit and are going to ask clients to do theirs’ Salon owners say they have adapted and put measures in place to keep everyone safe Fri, Jun 19, 2020, 18:38 We will stagger appointment times to minimize the number of people in common areas and throughout the Medspa. Once I have a better idea of timing, I’ll be in touch ASAP about what my booking process will look like and we’ll get you scheduled! Let them know exactly how it’s going to work and what, if anything, they need to do to get on your radar.]. Make sure you head to the Wella Salon Marketing hub , too, where you’ll find the latest posters, pricing booklets and window displays to download, so your salon stands out. 2. Of existing and new clients, many salon owners choose to concentrate their efforts in the latter when it actually costs 10 times more to do so than to focus on retention. Come visit us today and meet our team members. I’m going to do everything I can to make this as easy as possible for you while also prioritizing your health and safety. Sunday: Closed, 7506 Leesburg Pike, Falls Church, VA 22043 Step #3 – Now copy and paste the code given in the zip file. The Grand Reopening Email Good for: Businesses that are slated to reopen in the next week or two. Access Now. P.S. If you have thoughts on what you’d like to see from me now or when I start taking appointments again, let me know by replying to this email. Help yourself to the hand sanitizer! Clearly political pressure would be applied to ensure a June 1 reopening, science … The government regulations state that everyone must, My no-show and cancellation policies still apply. Clearly state the purpose of your letter. Are you going to ask clients to email you and request an appointment, or are you going to let them book online through Schedulicity? If your business uses SMS marketing, stay in touch with your customers via text message to let them know about your reopening plans. Here’s what I’m asking each client to do: [Add and answer some of the most common questions you’re getting from clients here. I’m hoping these new policies will help us do that safely and easily. Email me, and I’ll take care of it. Reopening and keeping your salon business healthy right now requires grit, passion and determination. Monday: Closed Both salon owners said they have missed their clients and will be ready to reopen when they are given the go ahead. I’m excited to get back to work and to see each of my clients as soon as possible (after all this time between appointments, I know you’re ready for me!). Craft an email to go out to your entire subscriber base and get the information they need directly to their inbox. I know we’re all juggling so many things — kids at home, remote work, unexpected job changes, grocery store lines [note: feel free to tweak this list however you see fit!]. As of now, we plan to reopen our spa doors on Saturday, May 30th. Are you going to start with rescheduling the people who were already on your books before you had to close? We ask that our clients respect all of these precautions and requirements, as we all have a part to play in keeping one another safe and healthy. As you likely know, [insert the latest restrictions update from your local government, e.g. We look forward to making you a part of the Vitalia family. And, on top of that, I’ve now got the process of reopening my doors after [weeks or months, depending on your city and personal situation] of not being able to book clients. I couldn’t be more thrilled to finally get to see you again, but I also know that the process of reopening and supporting local businesses feels pretty confusing right now. One day we will re-open. “we’re unsure when our government will allow us to reopen” or “salons and other businesses are tentatively slated to reopen on DATE”]. During these trying times, we have felt so much love from our community. Georgia salon … Clearly state the purpose of your letter. Don’t worry, if you’ve opted into my automated reminders, you’ll get a text or email [x hours or days] ahead of your appointment. These will vary depending on your city and your business. How to Gain Clients' Confidence When Reopening Your Salon Beauty Launchpad caught up with celebrity hairstylist Cristophe to hear how his Beverly Hills salon is tackling the reopening process, enforcing safety protocols and gaining client trust. Please do not bring anyone with you to your appointment. That said, I know that some of you have also been facing employment issues, and I’m here for you always. From the minute you enter our facility, you will be welcomed by our gracious staff and transported to a soothing, relaxing atmosphere. So many people are waiting to get in for overdue appointments right now, so it’s more important than ever that you come in when you’re scheduled and on time. [Insert your cancellation policy here.] Crete argued that you don’t have to make it feel salesy — rather, come from a place of compassion and connection. I hope this helps clear up any questions you have! Otherwise, a no-show fee of [x] will apply. Sanitation Checklist for Reopening. You can send this either after your reopening announcement email or combine the two templates into one long email. The closing line should be placed on the same line as the date and followed by the signature and printed name of the sender. Trust your gut! Close the letter by warmly inviting the recipient to respond or to take the necessary action. healthy is the most important thing. To help the owners of salons, spas and barbershops prepare to open their businesses after closure due to COVID-19, Barbicide drafted this checklist of necessary sanitation products and the best practices sanitations practices for every area of your business. Thank you so much for your loyal patronage,Vitalia Medspa. Sign up for free today. Ideally, you’d send this email out at least a week in advance. Updating your Instagram is one easy way, so make an announcement on both your Stories and grid. With the COVID-19 pandemic still raging, Lauren Reyes is more than a little apprehensive about reopening her hair salon, located in an Atlanta shopping mall. Good for: Businesses that are slated to reopen in the next week or two. We are proud of the wealth of experience our team provides as leaders in their fields. Brian Kemp announced certain nonessential businesses may reopen during the … Please note that we will have modified hours of 12-6 pm, Tuesday – Saturday. Closing a business letter using good professional etiquette creates a huge impact on the recipient. You’ve probably heard the news that businesses are being allowed to gradually reopen over the next few weeks. How hair salons are reopening "Salons used to be super jumping and busy and clients on top of clients; there will be a major shift." Here is what we know for certain: Hair keeps growing and our clients will need us. In the weeks leading up to reopening, get the word out that your salon or freelance business is back. From supporting your front desk and stylists/estheticians/practitioners to communicating your new cleaning protocols amidst the coronavirus, we’ll break down what you can be doing now and over the coming weeks to prepare to reopen. You’re all done now. Bring this letter to [Name of Salon – Directions], right between the bank and the mall, and with any service you’ll receive [Your offer] a FREE beauty pack with shampoos, conditioners, beauty products and discount coupons PLUS a follicle assessment, all up valued at $97.50. These email templates are meant to help you reach out to your clients in empathetic, authentic ways during a difficult time. Close the letter by warmly inviting the recipient to respond or to take the necessary action. Tuesday – Thursday: 11am – 7pm “We really miss them and we love them all,” Biggs said. The first Business Letters of the closing line should be capitalized and a comma is to be put immediately after it marking the end of the main part of the letter. 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